|
What are your rates?
Our rates vary depending on size and type of storage. Please call (702) 368-7500 for rates and available sizes or a list of our rates can be found here.
(return to top of page)
Should I make a reservation?
Availability changes on a daily basis. In order to make sure that the space that you want is available when you need it, we recommend that you make an advance reservation by phone.
(return to top of page)
Do I need insurance?
You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies. Insurance is the tenant’s responsibility.
(return to top of page)
Do you give me a key?
You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.
(return to top of page)
Can I have my unit rent automatically charged to my credit card each month?
You will need to visit the facility to lease your unit and make the initial payment. After that, we can set up your account to automatically charge your credit card each month.
(return to top of page)
What type of payment do you accept?
We accept Cash, Check, Money Orders, Visa and MasterCard, American Express and Discover. If you drop your payment in the night payment box, please DO NOT put cash in this box.
(return to top of page)
Can you receive packages and mail on my behalf?
We will gladly accept packages and mail for you and notify when they arrive. The items will remain in the storage office until you pick them up. Other arrangements can be made on an individual basis. (Self Storage City will not be responsible for lost or damaged mail). Contact the manager for details.
(return to top of page)
What is the minimum time that I can store for?
The minimum rental period is one month.
(return to top of page)
What kind of documentation do I need to rent a unit?
A valid driver’s license or federal ID with picture is required to lease a unit.
(return to top of page)
Do you have your own movers?
While we do not offer moving services, there are a variety of movers available in our area. Check the yellow pages under the heading "movers" for a complete list.
(return to top of page)
How long will it take to complete my transaction on move-in day?
The entire move-in process should take less than 15 minutes. Please keep in mind that this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.
(return to top of page)
What are your hours of operation?
Please check here for our office and gate hours.
(return to top of page) |